Standard shipping takes 3–7 business days. Express shipping (2–3 business days) is also available at checkout. Orders placed before 2 PM PST on business days typically ship the same day.

Yes! We offer free standard shipping on all US orders over $75. For orders under $75, a flat shipping rate applies at checkout.

Currently we ship to all 50 US states only. International shipping is not available at this time.

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use that number on the carrier’s website (UPS, USPS, or FedEx) to track your package in real time.

Orders can be changed or cancelled within 1 hour of placing them. After that, the order may already be in processing. Contact us immediately at cs@zovapo.com and we will do our best to accommodate your request.

We accept returns on unused, unopened products within 2 days of delivery. Opened or used disposable vapes and nicotine pouches cannot be returned unless they arrived defective or damaged. See our full Returns & Refund Policy.

We’re sorry to hear that! Please email us at cs@zovapo.com within 48 hours of delivery with your order number and photos of the damage. We will arrange a replacement or refund promptly.

Once your return is received and approved, refunds are processed within 3–5 business days to your original payment method.

Yes, 100%. All products sold at Zovapo are sourced directly from authorized distributors and brand manufacturers. Every item is genuine and authentic.

It depends on your usage habits. Light users (a few puffs per day) may prefer 5,000–10,000 puff devices. Regular users typically enjoy 15,000–25,000 puff devices. Heavy users or those who want to go longest between purchases often choose 40,000–60,000 puff devices. All puff counts are estimates based on average puff duration.

Most of our disposable vapes contain 5% (50mg) nicotine. We also carry selected zero-nicotine (0%) options. Product listings clearly state the nicotine level in the specs section.

Yes! For bulk or wholesale pricing, please email us at cs@zovapo.com with your request and quantity. We will get back to you with a custom quote.

Yes. All customers must be 21 years of age or older to purchase from Zovapo. Age verification is required before your payment is processed. This is required by law.

The legality of purchasing vape products varies by state and locality. It is your responsibility to ensure that purchasing and possessing these products is legal in your jurisdiction. Zovapo complies with federal law and all applicable state regulations.

We accept all major credit and debit cards including Visa, Mastercard, American Express, and Discover, processed securely via Authorize.net.

Yes. All payments are processed through Authorize.net, a PCI-DSS compliant payment gateway. We never store your full card details on our servers.

Sales tax is calculated at checkout based on your shipping address and the applicable state tax rate. Tax rates vary by state.